Contact Us– Questions, corrections, partnership enquiries and feedback

The fastest way to contact the team is by email or by using the contact form on this page. We read every message, and we respond in English. Urdu messages are welcome too, though replies may take slightly longer.

This website is an independent information guide. We can help with anything related to our own content and with general guidance about using the guides. Typical reasons to write to us include:

• Reporting errors: an outdated version number, a broken link, a typo or a statement that does not match your experience.
• Clarifying a guide: a step in our APK installation guide, registration guide or login guide that you could not follow.
• Suggesting topics: a question you could not find answered anywhere, such as a particular error message or device problem.
• Reporting impersonation: a website, social media account or message pretending to be us.
• Privacy requests: questions about the information we hold, as described in our privacy policy.
• Business or media enquiries: collaboration, advertising and press requests.

It is important to be clear about the limits of our role so that you do not waste time. We are not the operator of Pak Super Game, as explained on our About Us page. That means we cannot:

• Access, unlock, recover or close your game account.
• Process, speed up, reverse or refund any deposit or withdrawal.
• Change the result of a game, a bonus decision or an account suspension.
• Release or confirm your balance, transaction history or personal data held by the app.
• Resolve disputes between you and the platform operator.

For problems with your account, balance or payments, use the support options inside the app, and keep screenshots and transaction references as evidence. We can still explain general steps, such as how withdrawals normally work, but only the operator can act on your account.

A clear message helps us reply faster and more usefully. Include as many of the following details as possible:

1. The page address. Tell us which page your question relates to, for example the APK page or the bonus page.

2. What you expected and what happened. Describe the step you were on and the result you saw.

3. The exact error message. Copy the text or attach a screenshot, but hide any private information first.

4. Your phone model and Android version. This is vital for installation or crash problems.

5. The app version. The current build is v1.8.0. Tell us if you are on a different one.

6. A way to reply. Make sure your email address is correct and check your spam folder for our response.

For your own protection, never include the following in any message to us or to anyone else claiming to be support staff:

• Your account password.
• OTP codes received by SMS.
• JazzCash or EasyPaisa PINs.
• Full bank account or card numbers.
• Photos of national identity cards, unless a verified process inside the official app requires it.

We will never ask for any of these. If someone contacts you using our name and asks for them, it is a scam. Please report it to us right away.

When you tell us about a problem, we check it against the latest information we have. If we confirm the error, we correct the page and update the modified date. If we cannot confirm it, we will explain why and, where useful, ask for more detail. Because promotions, limits and versions can change at short notice, we always recommend confirming the current terms inside the app before you act on any figure shown on this website. Our disclaimer describes these limits in full.

If you are looking for help with promotions, read the bonus guide first, as many common questions are answered there.

If you feel that gaming is affecting your finances, relationships, work or mental wellbeing, please stop and reach out to someone you trust, such as a family member, friend or doctor. You are not alone, and asking for help is a sign of strength. We cannot provide counseling, but we encourage you to seek support from qualified professionals or local support organizations. Real-money games are for adults aged 18 and over and are not a way to solve financial problems.

Most of the improvements on this website start with a message from a reader. A reader tells us that an installation step is unclear, that a menu has been renamed in a newer version, or that a particular phone brand shows an unusual warning. Because we cannot test every device, those reports are extremely valuable. They help us to update guides quickly, so please do not hesitate to write, even if you think your point is small.

We especially value feedback from readers using older or budget phones, since they often meet problems that newer devices never show. Tell us the model and the Android version, and we will try to reproduce or research the issue.

If you represent a company, a publication or a content creator and would like to work with us, send an email describing who you are, what you propose and what you hope to achieve. Please note that we only consider proposals that match our standards. We will not publish misleading claims, guaranteed-win promises or content aimed at minors, and we always disclose commercial relationships where they exist.

We do not sell accounts, referral codes or bonus ‘unlock’ services, and we will never contact you first to ask for payment. If someone does so using our name, please report it to us at once so that we can warn other readers.

Scammers often copy the names and designs of popular guides. Warning signs include messages that ask you to pay a fee to receive a bonus, links that arrive from unknown numbers, requests for your OTP or PIN, and social media profiles that promise guaranteed profits. Our website address is www.ferforjetasarim.com. If a message points you to a similar-looking address, treat it as suspicious. Check the spelling carefully before you click, and when in doubt, type the address yourself into your browser.

Anything you send us is used only to read and answer your message, to correct our content or to handle a privacy request. We do not sell your email address, we do not add you to a mailing list without asking and we do not share your message with the app operator unless you ask us to. Emails are kept for as long as needed to resolve your question and are then deleted or archived securely. You can read the full details in our privacy policy.

If you send screenshots, please blur or crop out phone numbers, balances, transaction references and any other private information that is not needed to explain the problem. The less personal data a message contains, the safer it is for you. If you are not sure what to remove, describe the problem in words, and we will tell you if we need anything further.

Finally, please be courteous. We are a small team, and we are happy to help anyone who writes to us politely. Abusive, threatening or spam messages may be ignored, and repeated misuse of the contact form may be blocked.